Refund Policy

This page outlines refund and cancellation conditions for sittings and shop purchases.

Sittings

Cancellation windows for sittings are confirmed when your appointment is booked. Late cancellations may not be refundable.

Shop orders

Eligible returns must be unused and in original condition, unless the item arrived damaged. Refund timelines depend on payment method and bank processing.

How to request

Write through Contact with your order or sitting reference. We respond with next steps.